Return & Exchange

7-Day Easy Returns

If you're not happy with your G-Case product, raise a return within 7 days of delivery. The product must be unused and in its original packaging with all accessories.

How to raise a return

• Email care@gcase.in with your Order ID and reason for return, or use the Contact page.
• We arrange a free reverse pickup for serviceable PIN codes.
• Refunds are issued to the original payment method within 5–7 business days of quality check.

Exchanges

Want a different design or model? Exchanges are free — mention the replacement you'd like when raising the request.

Not eligible for return

• Used, damaged or scratched products.
• Screen protectors once applied.
• Products returned after the 7-day window.

Warranty claims

Manufacturing defects within 6 months of purchase are replaced free of cost. Share photos of the defect and your Order ID to get started.